Compare Support plans and figure out what
fits your business needs.

DDMS offers various support plans for users of all sizes.From self-service to enterprise-scale,our
support plans are designed to meet the needs of your business.

GUARANTEED FIRST RESPONSE TIME

Expedited handling priority rousting that guarantees a first response within the designed timeframe.

SUPPORT ESCALATION PHONE LINE,BUSINESS HOURS

Get help when you need it with a dedicated support phone number to submit new cases via our escalation phone line.

API ARICHITECTURE AND INTEGRATION PLANNING

Architecture and integration planning session led by a DDMS solution architect with the goal of working with your company's technical team to assist system design best practices.

DEVELOPER SUPPORT,BUSINESS HOURS

A dedicated DDMS support engineer to troubleshoot any techinical issues relaed API requests,HTML design,webhooks, with limited code review via email support.

Read about all our support features here.

Premium Support Plans

     
  Developer EnterPrise
  $0 per month $150 per month $3,000 per month
Developed Control Access
API Status Notifications
Email Support,Business Hours
Guarenteed First Response Time 4 Business Hours SLA
Support Escalation Phone Line,
Business Hours
API Architecture and
Integration Planning
User Training
Developer Support,Bussiness Hours
Dedicated Customer Success Manager

Questions about premium support plans? Read More Details Here